Providing a good customer experience is important to us so we aim to provide all our customers with excellent customer service.
we offer many ways to access information regarding your order and its progress. We also offer many facilities to help our wide a varied customer base place orders and get product information.
We aim to provide all our customers with a fast efficient service. Our current statistics illustrate Using our standard delivery service
90% reach our customers in 3 working days and the remaining 10% in 10 working days.
These figures exclude special order items, scheduled long delivery items and orders placed for items not in stock at the time of purchase.
If you wish to find out the progress of your order please use our Track Your Order facility in the bottom right of this page.
You can also give us feed back on your shopping experience with us by sending an email to CustomerServices@SecurityDirect.co.uk